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Frequently Asked Questions

What is Fello?

Fello is a game based savings and investment application for you to save, play and get returns more than a traditional savings bank account. We are making savings fun and easy through fun,exciting and rewarding games.

How does Fello work?

You can start saving and investing in the funds or financial assets listed on Fello. For every rupee saved or invested through Fello, you receive a Fello Token which can be used to play games listed on the application. For example: If you save Rs.500 in gold, you get 500 Fello Tokens which can be used to play the games listed on the app.

What can I do with the Fello Tokens?

You can play fun and exciting games! Play these games and get a chance to win amazing rewards and prizes. The current games we have on the app are Cricket and Tambola and we will be coming up with many more exciting games! Now savings is not boring, it's fun and exciting!

Why do I need to submit and verify my KYC details?

As per the RBI and SEBI guidelines, it is mandatory for users to verify their KYC before saving and investing. But don’t worry, your information is absolutely safe and confidential with us.

What do I need to do to verify my KYC?

If you are saving and investing in Augmont digital gold, all you have to do is just enter your PAN details. If you are saving and investing in mutual funds, if you are an existing mutual fund investor on any other platform, you just need to enter your PAN details if not, you need to go through a quick 3-5 minute KYC verification process which includes PAN, aadhar and video KYC verification.

Are my funds safe?

Absolutely, your savings and investments are directly made into Augmont Digital Gold and ICICI Prudential Mutual Funds. While you save/invest, the respective banking details and payment gateways are directly linked to these financial institutions where your money is invested safely and securely without the intervention of Fello. Also we are a registered Mutual Fund Distributor with AMFI Licence number: 176484

How to play the tambola game?

Very simple. For the current version of the application, for every Rs.100 saved you get one tambola ticket which is directly generated in the tambola game. Each ticket has 15 numbers from 1-90. Every day 5 numbers will be drawn and over a period of one week from Monday to Sunday 35 numbers are drawn. If you the drawn numbers matches your ticket numbers, you get to win prizes as per the rewards mentioned in the game which are in the form of corners, top row, middle row, bottom row and full house.

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*The listed financial assets are subject to market risks. Please read all asset related information carefully or optionally contact us before investing.